Legal Document

7u7 apps Privacy Policy

This policy has been prepared with full transparency on how your personal information is collected, why it is used, and how it is kept secure.

SSL Secured Last Updated: June 2025 Published in English
Effective Date: 1 June 2025 | Last Reviewed: June 2025

2 Types and Methods of Data Collection

2.1 Information You Provide Directly

When you register with or manage an account on 7u7 apps, we collect the following information:

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • National ID or passport number (when identity verification is required)
  • Banking and mobile financial service details (for transactions via bKash, Nagad, Rocket)
  • Username and password (stored in encrypted form)

2.2 Automatically Collected Information

Some information is collected automatically for technical reasons while you use the platform:

  • IP address and device identifier information
  • Browser type, operating system, and device model
  • Login time and session details
  • Page views, click patterns, and usage behaviour
  • Cookie and local storage data (details in the next section)

2.3 Transaction-Related Information

Records of deposits, withdrawals, and gaming activity are stored securely in our system. This includes the date, amount, method, and status of each transaction.

3 Purpose of Data Use

Collected data is used only for the following purposes:

  • Account creation and management: For registration, login, and account verification processes
  • Service delivery: For managing gaming, betting, deposit, and withdrawal services
  • Customer support: For providing assistance via live chat or email
  • Security and fraud prevention: For detecting unauthorised access and suspicious activity
  • Personalised experience: For displaying relevant bonus offers and content
  • Legal compliance: For meeting applicable regulations
  • Technical improvement: For improving platform performance and usability

Your data will not be used beyond the purposes listed above without your consent. Your personal information is not sold to advertisers or third parties.

4 Sharing Data with Third Parties

7u7 apps may share data with third parties in limited cases and under specific conditions:

4.1 Service Partners

Only the data necessary to provide services is shared with payment processing partners (bKash, Nagad, Rocket), game content providers, and technology infrastructure partners. These partners are required to process data according to our instructions.

4.2 Legal Requirements

Data may be disclosed when required to comply with a court order, a lawful request from a government authority, or a legal obligation. In such situations, we provide only the minimum information necessary.

4.3 Protective Disclosure

Data may be shared with relevant authorities to prevent or investigate fraud, money laundering, or other criminal activity.

We never sell or distribute your information to advertisers, data brokers, or unrelated third parties.

5 Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small data files stored in your browser. They are used to ensure the site functions correctly and to improve the user experience.

5.2 Cookies We Use

  • Essential cookies: For maintaining login sessions and ensuring security — disabling these will prevent the site from working properly
  • Functional cookies: For remembering your preferences (language, display settings)
  • Analytics cookies: For understanding which pages are used most by users — this data is anonymised

5.3 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause issues with account login and transaction functions.

6 Data Security Measures

7u7 apps applies industry-standard technologies and practices to protect your data:

  • SSL encryption: All data transfers on the website are encrypted using the SSL/TLS protocol
  • Password hashing: Your password is never stored directly — only an encrypted hash is kept
  • Secure servers: Data is held in secured data centres accessible only to authorised personnel
  • Access controls: Only staff in the relevant department are permitted to access specific data
  • Regular security reviews: Periodic testing is carried out to identify system vulnerabilities
  • Two-factor verification (OTP): An additional security layer applied for sensitive operations

Data transfer over the internet is not entirely risk-free — however, we take all reasonable technical and organisational measures to keep your information as secure as possible.

7 Data Retention Period

Your data is retained for as long as your account is active or as needed to provide services. After account closure, some data may be kept for the following reasons:

  • To comply with legal obligations (transaction records are generally kept for 5–7 years)
  • For dispute resolution or to defend claims
  • Identifying information in fraud prevention databases

Once the retention period ends, data is securely deleted or anonymised so that it can no longer be used to identify you.

8 Your Rights

As a user of 7u7 apps, you have the following rights regarding your personal information:

8.1 Right to Access

You may request to know what information we hold about you. After verification, the information will be provided within a reasonable time.

8.2 Right to Correction

If any of your stored information is incorrect, you may request that it be corrected. You can update much of your information yourself from your account settings.

8.3 Right to Deletion

In certain circumstances, you have the right to request that your data be deleted. However, some data may need to be retained if there are legal obligations or security requirements.

8.4 Right to Restrict Processing

You may request that your data not be used for a specific purpose — for example, to opt out of marketing communications.

To exercise these rights, please contact our support team. We will respond as quickly as possible after verifying your identity.

9 Protection of Minors

All services on 7u7 apps are for users aged 21 and above only. Participation by minors is strictly prohibited.

We verify age at registration and confirm identity before account activation. We do not knowingly collect or store information from any minor. If a minor's information is accidentally collected, it will be deleted as soon as we become aware and the related account will be closed.

To learn more about responsible gaming, read our Responsible Gaming Guidelines — which contain detailed information on the protection of minors.

10 Policy Changes

This Privacy Policy may be revised from time to time due to technical changes, the addition of new services, or legal requirements. For significant changes, we will notify you in the following ways:

  • A notification will be sent to your registered email address
  • A notice will be displayed when you log in to the platform
  • The "Last Updated" date at the top of this page will be updated

Continued use of the platform after any changes will be taken as your acceptance of the revised policy. If you have any questions about the policy, answers may be found in our FAQ section, or you can contact the support team directly.